Shipping policy
Our goal is to ship out all orders within 24- 48 hours. Cut off for expedited shipping orders is 1:00 CST. Occassionally we require longer than 48 hours and are dependent on our vendor partners. We will notify you if your shipment will be delayed.
Domestic shipments are shipped via UPS or the USPS Priority Mail. With the advent of free shipping, we will generally choose the most cost effective method for your shipment. Since our rates for overnight, 2nd day and 3rd day select are the same no matter which carrier you select, we will ship you via the service you choose. You can help us defray freight charges and minimize package loss by shipping to a commercial address rather than a residential address.
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Once your package ships, we send you a tracking number via USPS.com, FedEx.com or UPS.com. We only require signatures on packages over $1000, so you are responsible for monitoring the arrival of your purchase. Both Fed Ex and UPS offer services to customize your delivery date once your package is en route.
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Occasionally, it is more expeditious for you to receive part or all of your order directly from our vendors. In all cases, we will send you the tracking number of that shipment via email.Â